Healthy Site Equals Healthy Sales
Your system health is often an overlooked and seldom monitored area that is critical for the success of your e-Commerce business. Any time your website is down it results in lost sales and hurts your brand authority.
Websites can go down for any number of reasons, so it’s always a good idea to perform an eCommerce technical review to see if there are any underlying issues with your website. We can provide you with a complete e-Commerce audit to help identify any problems that need to be resolved.
Below are the leading system health issues that can interfere with your business.
What You Need to Know
Maintaining and monitoring your servers is one of the most overlooked components of e-commerce stores, and it’s critical for your success. One of the primary methods hackers will use to break into your site is to target outdated software and security patches that haven’t been applied. If you don’t properly manage your security patches they may also start conflicting with each other, which slows down your server.
Small malignant programs, known as spambots, might be attacking your website and pushing fake signups onto your contact list. Make sure reCaptcha is implemented to prevent this from happening.
e-Commerce fraud can take a chunk of your profits without you even realizing it. Additionally, a high charge-back rate will discourage credit card companies from working with you. To minimize your exposure, you should adhere to PCI standards, utilize an address verification system, require CVV codes for purchases, tighten password requirements, stay up to date with software updates, and monitor your website for chargebacks.
The last thing you want is your website to go down, resulting in lost revenue and a knock to your reputation. Load balancing is a reliable strategy to avoid failure when unexpected traffic spikes occur. The following are areas that need to be addressed to ensure uptime:
- Traffic Tsunamis
- Distributed Denial of Service (DDoS) Attacks
- Ransomware & Malware Attacks
- Limited Hosting Plan
- Resource Expiration
- Code Errors
- 24/7 Support
- Guaranteed 99.9% Uptime